Three Frustrating Workplace Behaviors

At some point, as a manager or leader, you have encountered one or more of these three frustrating behaviors. How you handle these issues will make the difference in future performance. Additionally, your team is watching you - doing nothing is not an option.

Unexcused absences.

• Does the absence fall under a protected leave, such as FMLA?

• What does your policy state regarding absences? Make sure you follow the policy.

• How often are the absences occurring? Is there a pattern?

• Hold a meeting to discuss the data and get back on track regarding the importance of being at work as scheduled.

Failure to complete work assignments.

• Identify the root cause or reason for not completing assigned work. Is the employee lacking the knowledge, skills or abilities to complete the work on time? Is there a lack of clarity? Or is the employee overwhelmed, distracted or disengaged?

• Set clear expectations regarding work assignments moving forward and be clear on the consequeinces.

• Provide support or feedback as improvement is noticed.

Not being prepared in a meeting.

• Is this repeatedly evidenced or just one time?

• Hold a separate meeting to discuss the lack of preparation. Explain it is unprofessional and disrespectful to his/her team.

• If not being prepared has become a habit, then be prepared to take stronger measures regarding performance deficiencies.

As always, document all conversations and don’t forget to follow up. Good luck!